Privacy Policy
Last updated: June 2026.
Noviq Wellness is committed to protecting the confidentiality, integrity, and responsible use of personal information. This policy summarizes how we collect, use, disclose, and safeguard information in connection with our website and telehealth services.
Information We Collect
We may collect information you provide directly, including contact information, health history, payment details, and communications submitted through our platform. We may also collect technical information such as device identifiers, browser data, IP address, and website usage metrics to support operations and security.
How We Use Your Information
We use personal information to provide telehealth services, coordinate clinical review, facilitate pharmacy fulfillment, process payments, respond to inquiries, and improve the patient experience. We may also use information to comply with legal obligations, enforce our policies, and protect the safety and integrity of our services.
HIPAA Compliance
When applicable, protected health information is handled in accordance with the Health Insurance Portability and Accountability Act of 1996 and related regulations. Access to health information is limited to authorized personnel and service providers with a legitimate business or clinical need.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is fully secure, but we take commercially reasonable measures to reduce risk and maintain appropriate protections.
Cookies
Our website may use cookies and similar technologies to support site functionality, understand traffic patterns, remember preferences, and improve performance. You may be able to manage cookie settings through your browser, although some features may not function properly if cookies are disabled.
Third-Party Services
We may rely on third-party vendors for hosting, scheduling, payment processing, analytics, communications, and pharmacy coordination. These providers may process personal information on our behalf subject to contractual, legal, and security obligations appropriate to the services they perform.
Your Rights
Depending on your location and the nature of your relationship with us, you may have rights to access, correct, delete, or restrict certain personal information, subject to legal exceptions. Requests related to privacy rights may require identity verification and will be evaluated in accordance with applicable law.
Contact Us
Questions regarding this Privacy Policy or our information practices may be directed to support@noviqwellness.com. We will review privacy-related inquiries in a timely and professional manner.